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  • Kia Connect Customer Support

  • How to link the vehicle to the energy account in the Kia App

    • Step 1

      ✔ Go to the Vehicle page and tap Charging.

    • Step 2

      ✔ On the Charging page, locate the AllDayEnergy banner and tap Start.

    • Step 3

      ✔ Tap Next to continue.

    • Step 4

      ✔ Tap Next again.

    • Step 5

      ✔ Review and accept the Terms of Use (ToU) and Privacy Notice (PN), then tap Confirm.

    • Step 6

      ✔ You will be redirected to the OVO web view. Select "I'm with OVO" if you already have an OVO account.

    • Step 7

      ✔ Select "Yes" if you are already enrolled in OVO's Charge Anytime tariff.

    • Step 8

      ✔ Sign in using your OVO account credentials and wait for the account connection to complete.

    • Step 9

      ✔ Tap Continue and allow the system to link your energy account to your vehicle.

    • Step 10

      ✔ Select the vehicle that you would like to link to the energy account.

    • Step 11

      ✔ Enter your postcode.

    • Step 12

      ✔ Locate your charger on the map and ensure the location is accurate. The geofence feature will be disabled if the charger is located more than 100 metres from the selected location.

    • Success

      ✔ Your vehicle and energy account have been successfully linked. You may now return to the app or close it.

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