Kia Connect Customer Support

How to Lock your Kia

✔ In the lower menu bar, click Control

✔ Press & hold the lock icon for 1 second to lock

✔ The doors will now lock themselves

How to Unlock your Kia

✔ Click on the Control icon on the menu below

✔ Press & hold the lock icon for 1 second to unlock

✔ The doors are now unlocked

Step 1

✔ In the lower menu bar, click Control

Step 2

✔ In the Control section, scroll down and tap Vehicle Status

Step 3

✔ View the status of different Climate and vehicle systems.

Step 1

✔ In the lower bar menu, tap on Map. Click on the upper search bar. Type the address of your choice and confirm.​

Step 2.

A pop‑up window will appear. Tap Send to car, then tap Send 1 to set it as the first (primary) destination.

Vehicle Response

✔ The entered address will appear on your car display.
Click on Set as Destination.

Step 1

✔ In the lower menu bar, click Control

Step 2

Switch to the EV section. With the charging cable plugged in, press and hold the Start Charging button for 1 second.

Step 3

If you want to stop the charging process, go to the same EV section and press and hold the Stop Charging button for 1 second.

Step 1.

Tap Control in the lower menu bar, then scroll down to Scheduled Climate Control

Step 2.

Here you can either use climate control immediately or schedule it based on your driving routine. Choose the preferred option, select the days, time, and temperature, then tap Save.

Vehicle Response

At the scheduled time, your vehicle will automatically adjust the selected cabin temperature.

Step 1

Tap “Control” in the lower menu bar, select the “EV” section, and tap “Scheduled Charging”.

Step 2

In “Scheduled Charging”, you can set the time when charging should start and stop. You can also set a target charging level, so charging stops once this level is reached. Then tap “Save”.

Vehicle Response

At the scheduled time, your vehicle will automatically start charging and stop either at the exact set time or when the selected charging is reached.

Step 1

Tap “Control” in the lower menu bar, then select “Valet mode”.

Step 2

Press “Activate”.

Vehicle Response

The command is sent to your vehicle. While driving, the screen is locked and you can track vehicle status,location, driving distance, driving duration, and top speed.

To Deactivate

To deactivate Valet mode, tap “Control” in the lower menu bar and select “Valet mode”.

To Deactivate

Press “End” and confirm to deactivate the command.

Step 1

Tap “Control” in the lower menu bar, select the “EV” section.

Step 2

In the “EV” section, press and hold “Start battery conditioning” to send the command.

Vehicle Response

Your battery will start preconditioning and will stop automatically once it reaches the optimal temperature. This helps ensure the highest possible charging speed at a DC charger.

Step 1

Under the "Home" tab, tap the "Use In-car Payments" widget.

Step 2

Tap "Get Started" and accept the required "Terms of Use".

Step 3

The main vehicle is selected automatically. Enter the license plate number, without spaces or special characters.

Step 4

Accept the Kia Pay Terms of Use and Privacy Notice.

Step 5

Enter your payment card details. Confirm the 1€ verification transaction and confirm your selected card.

Done

All done. In this section, you can see all services currently available in your country.

Vehicle Response

In the In-car Payment section in your vehicle, you can see available services, such as parking payment directly from your vehicle. You can view locations, prices, and availability.

Step 1

In the lower menu bar, tap "Vehicle", then select "Vehicle sharing".

Step 2

Enter the recipient’s mobile number that is registered in Kia App.



Note: If the number is not yet registered, you can still send the invitation. The recipient will receive instructions to download and register.

Step 3

Select which controls and information you want to share.

If you share Kia Connect, all remote and online services available to the owner will be shared.

Step 4

Confirm the action with your Kia App PIN.

All done

This is the success page. You can close the tab or continue sharing the vehicle with other users.