Kia Connect Support

How can we help you?

Please choose an option below:

  • Kia Account
    Support

    Registration
    Login
    Password reset
    Account deletion


    Go to the form

  • Kia Connect In-App &
    In-Car Services Support

    Service activation
    Adding a vehicle
    Network issue
    Kia Connect functionalities
    Feature requests
    Over-the-Air (OTA) updates

    Go to the form

  • Kia Connect Data Protection,
    Privacy & Legal Support

    Kia Connect Services: Terms of Use and Privacy Notice
    Kia Connect Website: Cookies and Privacy Policy
    Right of withdrawal
    Data Subject Rights
    Stolen vehicle
    Data request

    Go to the form

  • Kia Connect Store,
    Upgrades & Kia CarPay

    Upgrades availability
    Payment issue
    Upgrade activation issue
    Upgrade usage problem
    Upgrade Free trials in Kia Connect Store
    Kia CarPay

    - Only select this issue type if you are purchasing or have purchased an upgrade from Kia Connect Store.

    Go to the form

  • Other links

    Kia Connect FAQ

    Kia Connect Store & Upgrades FAQ