Cookies Policy

  • Last updated: October 2025

    1. Introduction



  • This cookies policy (the “Cookies Policy”) is issued by Kia Connect GmbH, with its registered office address at Theodor-Heuss-Allee 11, 60486 Frankfurt am Main, Germany (“Kia Connect”, “we”, “us”, “our”). It describes how we use cookies and similar technologies when you visit our website (the “Website”) We may update or amend the Cookies Policy from time to time at our discretion. Therefore, we encourage you to periodically review this Cookies Policy. When we make changes to the Cookies Policy, we will amend the revision date at the top of this policy.


  • 2. What are Cookies?



  • “Cookies” are small text files that may be placed on your device (e.g. computer; smartphone) when you visit a website. They are stored locally on your device and kept ready for later retrieval. Each cookie contains a characteristic sequence of numbers which allows the identification of the browser when you re-visit the relevant website or another website that recognises that cookie. Cookies store information, such as your language preferences, duration of your visit of or your entries on the Website. There are other technologies such as pixel tags, web bugs, web storage and other similar files and technologies that may carry the same functions as cookies. In this Cookies Policy, we use the term “cookies” for cookies and all such similar technologies. Cookies that are placed by the website that you are visiting are called “first party cookies”. Cookies that are placed by a third party that does not operate the website you are visiting are called “third party cookies”. The parties that place third party cookies can recognise your device when you re-visit the relevant website, but also when you visit certain other websites. Please note that we do not control the collection of further use of data by third parties. The lifespan (duration) of cookies may differ. The duration of cookies staying on your device will depend on whether it is a “session” cookie or a “persistent” cookie. Session cookies expire once you close the browser. Persistent cookies stay on the device until they are manually deleted by you or until the browser deletes it based on the duration period specified in the cookie file. Furthermore, cookies can be distinguished on the basis of their functions. For further details, please refer to section 3 below.


  • 3. Which cookies do we use and for what purpose?



  • The purpose of each cookie and the processing of relevant information is subject to the specific function of the cookie. On our Website, we may use:
    Strictly necessary cookies : These cookies are necessary for our Website to function, to be provided securely and to store information about your consent or rejection of cookies. They are usually only set and used in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies cannot be switched off in our systems. However, you can set your browser to alert you about or block these cookies, but some parts of the Website may then not work.

    • Functional cookies: These cookies enable the Website to provide enhanced functionality and make it easier to use. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

    • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They may be set by us or by third party providers to help us to know which pages are the most and least popular and see how visitors move around the Website. If you do not allow these cookies, we will not be able to monitor your use of our Website and improve its performance.

    • Targeting cookies: These cookies are used to display to you personalised content in line with your interests. They may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience advertising which is less targeted to your interests.


    Further details about the categories of cookies that we use on our Website, including their origin, lifespan (duration) and function are provided in our Privacy Preference Center. The Privacy Preference Center is accessible by clicking on the floating cookie settings button found on any page of this Website in the bottom left corner.


  • 4. Which categories of personal data do we process?



  • The personal data processed in connection with the use of cookies might be information about you, your preferences or your device (e.g., unique visitor identifier; language preferences; information about consent or rejection of cookies; frequency of page views). Further details about the personal data processed in connection with cookies and tools used on our Website are provided in our Website Privacy Policy, which is accessible here




  • We only use cookies and process related personal data in accordance with applicable laws. Therefore, our use of cookies and the related processing of personal data are usually subject to obtaining your prior consent, unless otherwise required or permitted by law.

    In particular, the use of strictly necessary cookies and the processing of related personal data do not require your prior consent. The applicable legal basis is either the performance of our contract with you or taking necessary steps prior to entering into a contract with you or our legitimate interests in ensuring that our website works properly and that it can be provided securely and in managing and recording relevant consents or rejections of cookies.

    For all other types of cookies (namely, functional cookies; performance cookies; targeting cookies) and related processing of personal data, we require your prior consent.

    Information about how you can give or withdraw your consent is provided in section 6 below.


  • 7. Questions



    Further details about how we process your personal data, how you can exercise your data protection rights and our contact details are provided in our Website Privacy Policy which is accessible here