Kia Connect Accessibility Statement

Kia Connect is committed to making its branded websites accessible, in accordance with the European Accessibility Act.

Access to all is one of the high priorities for Kia and it strives to ensure all users with different abilities are able to interact and consume the digital content for their specific needs.

This accessibility statement applies to websites for all the regions in Europe.

Accessibility is at the heart of our digital product development process

We understand that Accessibility is not just a requirement but very essential for people with different abilities and helpful for all. It is not just a checklist item to be ticked. But something close to our heart and part of everything we do to build accessible digital products.

Our Website follows the EN 301 549 and WCAG 2.1 AA standards. We are actively working to address full integration of the standards.

Certain sections of this Website may not yet conform in full to established accessibility standards. These areas remain subject to review and alignment with applicable accessibility requirements, and will be made accessible in due course.

• - Some sections of the pages are not fully keyboard accessible


• - Some images do not have good alternative text


• - Some PDF documents are not fully accessible


• - Some elements on the pages have insufficient colour contrast


• - Resizable text – text resizing functionality may not perform consistently across all content and browsers


• - Proper heading structure – page headings may not always follow a logical or semantic order, which can impact screen reader navigation


• - Accessible forms and buttons – some form fields and interactive elements may lack proper labels or focus indicators, making them less usable for assistive technologies

This statement will be revised upon the completion of full integration.

Request documents in an accessible format

If you need an accessible version of documents on this website that is available in PDF format, contact us and tell us. You can reach us on info@kia-connect.eu

• - The web address (URL) of the PDF document


• - Your name and email address

Competent Authority

The competent market surveillance authority for questions relating to compliance with accessibility requirements is the Market Surveillance Authority of the Federal States for the Accessibility of Products and Services, based in Magdeburg (Saxony-Anhalt).

Preparation of this accessibility statement

This statement was prepared on 26rd June 2025.

This statement was prepared after evaluating our websites against standards prescribed by the European Accessibility Act which also includes WCAG 2.1 AA standard. The evaluation was done by a third-party vendor against WCAG 2.2 AA standard.

Assessment was carried out using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

The statement was last reviewed 27th June 2025.

Feedback and contact information

We welcome your feedback regarding any sections of our website that may not be accessible to you. We apologize for the inconvenience and are committed to addressing accessibility issues as promptly as possible.

We also encourage you to share any suggestions that could help improve the accessibility experience for all users.

Please contact us at info@kia-connect.eu with your feedback or suggestions. We aim to ensure that our content is fully accessible to everyone.